Privacy Policy

Effective Date: 01/01/2025

The Impulse Factory ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website.

1. Information We Collect

1.1. Anonymous Tracking Data

We use Google Analytics to collect anonymous data about how visitors use our website. This data helps us understand website traffic, usage patterns, and improve our services. The information collected includes, but is not limited to:

  • Browser type and version
  • Operating system
  • Pages visited
  • Time spent on pages
  • Geolocation (country and city level, anonymized)

No personally identifiable information (PII) is collected via Google Analytics.

1.2. Contact Form Information

If you use our "Contact Us" form, we collect the following details:

  • Your name
  • Your email address
  • Your phone number
  • Your message

This information is provided voluntarily and is used solely to respond to your inquiries.

2. How We Use Your Information

We use the data collected for the following purposes:

2.1. Anonymous Tracking Data

  • To analyze and improve website performance
  • To identify and fix technical issues
  • To better understand user preferences and trends

2.2. Contact Form Information

  • To respond to your inquiries
  • To provide customer support
  • To communicate with you about your request

3. How We Share Your Information

We do not sell, rent, or trade your personal data to third parties. However, we may share information in the following cases:

Service Providers: We use Google Analytics to process anonymous tracking data. Google’s privacy policy governs their handling of this data.

Legal Requirements: If required by law, we may disclose information to comply with legal obligations or protect our rights.

4. Data Retention

Anonymous Tracking Data: Retained for up to 26 months as configured in Google Analytics.

Contact Form Information: Retained only for as long as necessary to address your inquiries or as required by law.

5. Your Rights

You have the right to:

  • Request access to the personal data we hold about you.
  • Request corrections to your personal data.
  • Request deletion of your personal data.
  • Object to or restrict the processing of your personal data.
  • Lodge a complaint with a data protection authority if you believe your rights under the GDPR have been violated.

To exercise these rights, please contact us at info@the-impulse-factory.com.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies independently.

7. Security Measures

We implement reasonable security measures to protect your data. However, no system is entirely secure, and we cannot guarantee absolute data security.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Effective Date."

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

The Impulse Factory

Smederijstraat 2
4814 DB Breda
The Netherlands

Email: info@the-impulse-factory.com

This Privacy Policy is designed to comply with the General Data Protection Regulation (GDPR).